Concord CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
sales@customericare.com
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
Popular CustomerICare Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Deal Management
- Contact & Company Management
- Activities & Reminders
- Document Management
- Advanced Filters
- Customizable Fields
- Predefined Mail Templates
- Data Export & Import with Fields Mapping
- Powerful API
- Multi-language and multi-timezone
- 2-way Sync Email Integration
- 2-way Calendar Sync
- Product Feature
- Workflow Automation
- eSignatures
- Roles & Permissions
- Web Forms
Pricing Info
Concord CRM offers fixed, straightforward enterprise pricing where every purchase includes a lifetime license and six months of support. You must renew your support if you require assistance after the initial six months. Contact the vendor for a free demo.
Regular License – $64
- 1 Installation
- One time fee
- 6 months of free support
- Unlimited everything
- Personal use only
- Full source code
- Lifetime license
- Email support
- Host on own server
Extended License – $390
- 1 Installation
- One time fee
- 6 months of free support
- Unlimited everything
- The end user can be billed
- Full source code
- Lifetime license
- Email support
- Host on own server
Integrations
Concord CRM connects with various apps to help manage your sales process even easier, with different types of tools such as:
- Zapier
- Gmail
- Pusher
- Outlook
- Twilio
- Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Concord CRM is a deal management tool that helps you to successfully close deals quickly by reminding you of the next steps to take.
Company Email
hello@concordcrm.com
Company's Address
Concord CRM Comparisons
Popular Concord CRM Alternatives
Almost as essential as functionalities and user support quality are pricing options provided by CustomerICare and Concord CRM. Although pricing should not be a deciding aspect it’s surely an important thing to think about. You should look for a flexible pricing plan that can be matched with your company size and painlessly scaled up when your team develops. Be sure that you don’t select plans that include advanced features that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from special pricing. You should also try out a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and gives you a reliable overview of what it feels like to work with CustomerICare and Concord CRM.
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