Zoho Assist
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- CustomerGauge Dashboard
- Customizable email campaigns
- Customizable survey
- SMS Surveys
- Preconfigured reports
- Report Designer
- Advanced workflow
- Real-time digital signage
- Data export
- API integration
- Standard Salesforce integration
- Advanced customer lifecycleInsights and Reporting (B2C only)
- Organization hierarchy reporting
- Division based login access
- Large-capacity database located in region
- Dedicated senior account manager
Pricing Info
Pricing Info
CustomerGauge’s SMB and enterprise pricing information is available only upon request. Visit their official website to compare plans and demand quotes, and ask for more payment details. A free demo is also available to test the features in advance.
Integrations
Integrations
CustomerGauge has an extensive API for its Enterprise customers. It also offer plugins for: Salesforce, FreshDesk, Magento and Bazaarvoice.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Canon, Philips, Tommy Hilfiger, Kuoni, Wolters Kluwer, Single Hop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SaaS platform that implements Net Promoter to gauge and assess as well as report on customer feedback in real time.
Company Email
info@customergauge.com
Contact No.
Company's Address
Van Diemenstraat 182B
Amsterdam 1013CP
The Netherlands
CustomerGauge Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unattended access
- Web-based technical console
- Two-way screen sharing
- File-transfer
- Multi-monitor navigation
- Reboot and Reconnect
- Send Ctrl+Alt+Del
- UAC compatibility
- Clipboard sharing
- Instant chat
- Mac support
- Support and operating system
- SSL and 128-bit AES encryption
- Customer widgets
- Reports
Pricing Info
Zoho Assist has three plans in their offer.
Lifetime free plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Remote Support
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
- Inclusive of all Free Features
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- ZenDesk Integration
- 2 Concurrent Sessions
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
- Inclusive of All Standard Features
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Two-way Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- Customer Widget
- 4 Concurrent Sessions
Unattended Access
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
- Computer Grouping
- Group permissions
- Deployment
- Wake on LAN
- Session Notes
- File Transfer
- Rebranding
- Remote Power Options
- Session Confirmation
- Mobile Apps (iOS, Android)
- Unlimited Technicians
- Advanced Reports
Integrations
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
- Salesforce
- Bitium
- BigCommerce
- WordPress
- Freshdesk
- Google Analytics
- Highrise CRM
- Microsoft Dynamics CRM
- JIRA
- Drupal
- Desk.com
- Zapier
- MailChimp
- Zendesk
- Shopify
- Magento
- Sugar CRM
- Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
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All the data, information and experiences that we presented in this comparison were gathered from official vendor websites, marketing resources available online, real-life experience from real customers as well as our own hands-on use of each service by an expert. We pay a lot of attention to thoroughly analyze each software, therefore we not only examine it on our own, but we also match our results with views of other users from the SaaS community.
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