Customer Thermometer
NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Thermometers
- Embedded Thermometers
- Email Thermometers
- Vast selection of customizable icons
- Create your own icons
- Real-Time Reporting Dashboards
- Custom Fields
- Customer Unhappiness Notifications
- Satisfaction Tracker
- Individual Performance Monitoring
- Timed and Reminder Blasts
- Real-Time Results Widgets
- Net Promoter Score
Pricing Info
Pricing Info
Companies can choose from five different Customer Thermometer packages, with each plan built to address varying business requirements and budgets.
Runner – $29/month
- Powerful analytics & reporting
- Unlimited users
- League Tables
- Mobile alerts
- 50 credits per month
Jumper – $49/month
- Iincludes all Runner features plus:
- Outlook / Gmail signature buttons
- Embed Thermometer code into your own emails via 3rd party apps such as Zendesk or Outlook
- Net Promoter® Score
- Telephone support
- 200 credits per month
Flyer – $99/month
- All features plus 500 credits per month
Mach 1 – $159/month
- All features plus 1,000 credits
Enterprise Plan – Contact Customer Thermometer directly for pricing details
Integrations
Integrations
Customer Thermometer supports integrations with the following business systems and applications:
- Zendesk
- Outlook
- Desk.com
- Salesforce
- Autotask
- MailChimp
- Intercom
- Infusionsoft
- Gmail
- Administrate
- Aweber
- Microsoft Dynamics
- Kayako
- TeamSupport
- ConnectWise
- Sirportly
- ServiceCEO
- HappyFox
- Service Autopilot
- LiveAgent Support
- Zoho Support Shopify
- CampaignMonitor
- Maximizer CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Crowd Surge, Sonos, Australian Red Cross
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer Thermometer is a 1-click email feedback tool proven to reduce customer churn.
Company Email
Company's Address
76 Lincoln Road
Cressex Business Park
High Wycombe
Buckinghamshire
HP12 3RH
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Active browser sharing w/ form fill
- Agent efficiency
- Chat
- Deploy across unlimited domains
- Email management
- Integrated SMS
- Integrated workspace
- Live chat
- Mobile engagement
- Passive browsing sharing
- Reporting engine and scheduler
- SMS management
- Supervisor dashboard
- Twitter management
- Web-based chat reporting
Pricing Info
BoldChat offers three plans:
Pro: Starting at $599 agent/year
- Unlimited live chat with no hidden fees
- Fully customizable without re-implementing html code
- Works out-of-the-box with mobile and desktop browsers
- Proactively engage visitors
- Real-time skill routing
- Comprehensive reporting
- 24/7 product support
Premier: Contact the vendor for a quote
- Everything in Pro, plus:
- Advanced canned messaging options to boost operator efficiencies
- Supports auto assignment and distribution of chats across large teams and many deployments
- Advanced agent reporting
- Salesforce® integration module
Enterprise: Contact the vendor for a quote
- Everything in Pro & Premier, plus:
- Put live chat in your apps via the Mobile SDK (iOS and Android)
- Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
- Real-time supervisor dashboard
- Robust APIs to extend BoldChat into 3rd party systems
- Single sign-on integration
Integrations
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
- Salesforce
- Active Assist
- LogMeIn Rescue
- GeoFluent by Lionbridge
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Company Email
support@boldchat.com
Contact No.
Company's Address
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All the data, information and reviews that we shared in this table were gathered from official vendor sites, advertising content available online, real-life experience from real clients as well as our own everyday use of each solution by a professional reviewer. We put a lot of effort to comprehensively study each app, as a result we not only examine it ourselves, but we also compare our observations with opinions of other users from the B2B community.
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