What is better BoldChat or LiveHelpNow? You have so many Customer Support Software solutions in today’s market that choosing the right product is often confusing. On our comparison page, it is simple to evaluate the functions, pricing conditions, available plans, and more details of BoldChat and LiveHelpNow. You can also examine their score (7.2 for BoldChat vs.
7.3 for LiveHelpNow) and user satisfaction level (100% for BoldChat vs. 98% for LiveHelpNow). The scores and ratings present you with a solid idea how these two software products perform. In addition, find out if the solution can integrate with your current business apps to ensure greater productivity.
People who don't have much time or need a Customer Support Software advice from our team may want to investigate these top choices for the current year: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
Salesforce
Active Assist
LogMeIn Rescue
GeoFluent by Lionbridge
Google Analytics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Integrations
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Freshchat offers both monthly and yearly enterprise pricing subscriptions tailored to meet the needs of small and medium companies, including a free package for groups with up to 10 members. You can find more details on Freshchat pricing here.
All the data, information and statistics that we offered in this comparison were taken from official company sites, promotional content available online, actual experience from real clients as well as our personal hands-on use of every service by an expert. We pay a lot of attention to extensively examine every product, so we not only analyze it internally, but we also compare our findings with opinions of other members from the B2B community.
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Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in an effort to give you reliable advice that will enable you to make well-informed purchase decisions.
