What is better CurrentWare or AlertOps? Getting the best Customer Support Software for your company is not that easy with various functions, options, and terms to check. But, using our review platform will make it possible for you to cut down the selection steps by reading all crucial services in one location.
For example, you can compare CurrentWare and AlertOps for their tools and overall scores, namely, 8.0 and 8.0, respectively. Likewise, you can see which software has superior general user satisfaction rating: 96% (CurrentWare) and 98% (AlertOps) to learn which solution is the better option for your organization. Don’t just pick the solution with the lowest price, but the service that has the most cost-effective value.
In case you you have to quickly identify the more reliable Employee Monitoring Software according to our review team we advise you check out these services: Time Doctor, Pivotal Tracker, FlexiServer.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
If you compare various Customer Support Software software you shouldn’t only analyze their features list and offered pricing plans. Consider that the solution must be adjusted to your requirements and company so the more flexible their offer the better. Check which platforms are supported by CurrentWare and AlertOps and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a deal breaker for many companies.
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