What is better AlertOps or VIZOR? Buying the perfect Customer Support Software product is all about evaluating different solutions and determining the top program for your specific needs. Our exclusive process will give you a quick look at the general rating of AlertOps and VIZOR. For all round quality and performance, AlertOps scored 8.0, while VIZOR scored 8.0. On the other hand, for user satisfaction, AlertOps earned 98%, while VIZOR earned 98%.
Below it's also possible to check their characteristics, terms, plans, etc. to find out which program will be more suitable for your needs. An important element to check is whether the app lets you to enable and disable restrictions on various types of users to protect any critical corporate data.
We know that not all businesses have the time to scrutinize a large number of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
The products examined on this page are only a small sample of our full Customer Support Software category and you should remember that there may be more desirable options available. If you would like to ensure you make the optimal decision for your team we strongly urge you to analyze more products first. You can also consider to check out our top 10 Customer Support Software list to see which products are currently the highest-ranking ones and leaders in the market.
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