8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Share Videos
- Publish News
- Internal Branding
- Mobile Responsive
- Schedule Calendars
- Holiday calendar planner
- Post Announcements
- Write and Share blogs
- Internal Chat
- Image gallery
- Advanced Search
- Bookmarks
- Employee directory
- Employee profile
- Employee recognition Peer to Peer, Manager to Subordinate, Subordinate to Manger
- Employee rewards
- Employee recommendations
- Employee certifications
- Employee skill tagging
- Tags
- Meeting room booking system
- Asset booking system
- Page sharing
- Groups / Communities
- Local news & activity feed
- Security permissions
- Group Forums
- File uploading
- File sharing
- Shout-outs
- Tailored profile pages
- Activity streams
- Comments
- Notifications
- Likes
- Microblogging
- @mentions
- Content publishing
- Custom Top menu links
- Inbuilt HTML editors
- Left menu navigation
- Friendly URLs
- Document library
- Document editing
- Visual preview
- Version history
- Export content and files
- Document search
- Task updates/ Work reports / project management
- Analytics, Real time metrix
- Chat bots
- Elearning
- Gamifications
Pricing Info
Pricing Info
Contact Creative for enterprise pricing information and other product details on Creative Social Intranet. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
LDAP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HCC, Westside, Zydus Cadila, CSIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Creative Social Intranet is a communication application that connects employees and departments together, enabling the cultivation, discussion, and growth of concepts and motivation.
Company Email
sales@creativewebmall.com
Contact No.
Company's Address
130, Damji Shamji Industrial Estate, L.B.S Marg,
Vikhroli (West) – Mumbai
India
Creative Social Intranet Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
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The software compared on this page are only a small part of our entire Communications Software category and you should remember that there might be more desirable options out there. If you want to guarantee you make the wisest choice for your company we definitely urge you to test more software first. You can also consider to consult our top 10 Communications Software list to learn which products are in the current year the best ones and leaders in the market.
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