Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Share Videos
- Publish News
- Internal Branding
- Mobile Responsive
- Schedule Calendars
- Holiday calendar planner
- Post Announcements
- Write and Share blogs
- Internal Chat
- Image gallery
- Advanced Search
- Bookmarks
- Employee directory
- Employee profile
- Employee recognition Peer to Peer, Manager to Subordinate, Subordinate to Manger
- Employee rewards
- Employee recommendations
- Employee certifications
- Employee skill tagging
- Tags
- Meeting room booking system
- Asset booking system
- Page sharing
- Groups / Communities
- Local news & activity feed
- Security permissions
- Group Forums
- File uploading
- File sharing
- Shout-outs
- Tailored profile pages
- Activity streams
- Comments
- Notifications
- Likes
- Microblogging
- @mentions
- Content publishing
- Custom Top menu links
- Inbuilt HTML editors
- Left menu navigation
- Friendly URLs
- Document library
- Document editing
- Visual preview
- Version history
- Export content and files
- Document search
- Task updates/ Work reports / project management
- Analytics, Real time metrix
- Chat bots
- Elearning
- Gamifications
Pricing Info
Pricing Info
Contact Creative for enterprise pricing information and other product details on Creative Social Intranet. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
LDAP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HCC, Westside, Zydus Cadila, CSIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Creative Social Intranet is a communication application that connects employees and departments together, enabling the cultivation, discussion, and growth of concepts and motivation.
Company Email
sales@creativewebmall.com
Contact No.
Company's Address
130, Damji Shamji Industrial Estate, L.B.S Marg,
Vikhroli (West) – Mumbai
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
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All the data, details and statistics that we shared in this analysis were collected from official vendor pages, marketing resources available online, actual experience from real customers as well as our individual hands-on use of every app by an expert. We pay a lot of attention to comprehensively examine each software, so we not only test it ourselves, but we also compare our results with experiences of other people from the SaaS community.
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