What is better Convoso or Velaro? We are here to simplify the process of reviewing Customer Support Software products for you. For example, on this page you can examine the overall performance of Convoso (8.3) and contrast it with the overall performance of Velaro (8.7). You can also match their overall user satisfaction rating: Convoso (92%) vs. Velaro (91%).
What’s more, research their services thoroughly to determine which product can better address your company’s needs. In general, any B2B software should allow you to immediately view the big picture, all the while offering you immediate access to the details.
Those of you who are pressed for time or need a Call Center Software recommendation from our team may want to examine these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
Convoso’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free demo is also available to test the features in advance.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
If you are still having second thoughts about which app will perform best for your business it may be a sound idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular each service is and how big is its online presence. For example Convoso Twitter profile has currently 4214 followers. At the same time Velaro Twitter is followed by 1432 users.
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