contactSPACE
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- CallGuides
- Auto Diallers
- Live Chat
- PCI-compliant and IVR payments
- Real-time Dashboard
- Automated Email/SMS Confirmation
- Reporting
- Agent & Initiative KPIs
- CRM Integrations
Pricing Info
Pricing Info
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
- 10 Initiatives
- WebRTC phones
- Helpdesk support
- Call recording
- Interface editor
- CallGuides
- Voice analytics
- Full reporting module
- Agent dashboards
- Monitoring dashboards
- Preview dialler
Gold – $139/user/month
- All features included in the Silver Package
- Unlimited Initiatives
- Inbound
- Outcome-driven templated SMS/email
- Progressive dialler
Platinum – $175/user/month
- All features included in the Gold Package
- CRM integration
- Master database
- Access to contact SPACE API
- Live chat
- Pre-connect status analyzer
- Answering machine detection
- Predictive dialler
Diamond – $239/user/month
- All features included in the Platinum Plan
- Call-time optimization
- Real-time DNC checker
- Quality assurance
- Pulse performance analytics
- Extended inbound
- pcipayspace
- Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
Integrations
Integrations
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
- Blackbaud
- Campaign Monitor
- Hubspot
- Keap
- Salesforce
- Zendesk
- Zoho
- Bambora
- BPOINT
- Braintree
- CyberSource
- eWAY
- ezidebit
- Fat Zebra
- SecurePay
- Stripe
- Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
Company Email
info@contactspace.com
Contact No.
Company's Address
contactSPACE
Suite 904, Level 9 1
Chandos Street
St Leonards NSW 2065
Australia
contactSPACE Comparisons
Popular contactSPACE Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Predictive Dialer
- CloudPBX
- SMS & Messaging
- Virtual Numbers
- SIP Trunking
- Speech to Text
Pricing Info
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Deskforce integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics
- Zendesk
- Zoho
- Bitrix
- SugarCRM
- HighRise
- Vtiger
- Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
Company Email
info@deskforce.com
Contact No.
Company's Address
Tzeret 15, Jerusalem
Israel
Deskforce Comparisons
Popular Deskforce Alternatives
No Customer Support Software will be able to cater to all the needs of a business. Even though main features of contactSPACE and Deskforce are important you should also thoroughly analyze the integrations offered by a given solution. Very often you will already be using some other B2B software in your company and it’s much wiser to go with software that integrate well with each other. With that approach you can ensure a smooth exchange of data between your teams and services, which can really reduce time devoted to migrating between one product and the next.
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