What is better contactSPACE or Adversus Dialer? Choosing the right Customer Support Software for your business is hard with too much functions, options, and offers to take note of. On the other hand, relying on our review directory will help you to streamline the selection process by showing all crucial solutions in one location.
For example, you can match contactSPACE and Adversus Dialer for their features and overall scores, in this case, 8.0 and 8.5, respectively. Furthermore, you can compare which one has superior general user satisfaction rating: 100% (contactSPACE) and N/A% (Adversus Dialer) to find out which software is the better option for your company. Don’t just buy the software with the most attractive price, but the software that has the best value.
In case you you want to quickly locate the more reliable Call Center Software according to our review team we suggest you try out these solutions: JustCall, Zendesk, Freshdesk Contact Center.
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
10 Initiatives
WebRTC phones
Helpdesk support
Call recording
Interface editor
CallGuides
Voice analytics
Full reporting module
Agent dashboards
Monitoring dashboards
Preview dialler
Gold – $139/user/month
All features included in the Silver Package
Unlimited Initiatives
Inbound
Outcome-driven templated SMS/email
Progressive dialler
Platinum – $175/user/month
All features included in the Gold Package
CRM integration
Master database
Access to contact SPACE API
Live chat
Pre-connect status analyzer
Answering machine detection
Predictive dialler
Diamond – $239/user/month
All features included in the Platinum Plan
Call-time optimization
Real-time DNC checker
Quality assurance
Pulse performance analytics
Extended inbound
pcipayspace
Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
Blackbaud
Campaign Monitor
Hubspot
Keap
Salesforce
Zendesk
Zoho
Bambora
BPOINT
Braintree
CyberSource
eWAY
ezidebit
Fat Zebra
SecurePay
Stripe
Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
Predictive Dialing
Inbound Return Calls
Callbacks
Lead Information
Call Recording
Integrated Calendars
Automatic Email and SMS
Lead Journeys
Add or Delay Actions
Smart Filtration Reports
Create Multiple Branches
Add Unlimited Actions
Create Unlimited Data Fields
Edit Lead Data
Automatic Data Deletion Process
Segmentation tools
Access to KPIs
Data History
Automatic Reporting
Live Agent Activity
Live Campaign Performance
Listen to Active Calls
Benchmark Campaigns or Teams
Make Repeatable Tasks
User Administration
Customer Profiles
Project and Team Organization
Hide Private Data
Add Subcontractors
Data Import and Export
Third-Party Integration
Free telephony to Denmark (additional $50/user/month on annual billing)
Free Calls to EU, US, and Canada (additional $60/user/month)
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
No Customer Support Software will be perfect enough to cover all the requirements of a specific team. While key functionalities of contactSPACE and Adversus Dialer are important you should also carefully analyze the integrations provided by each product. Very often you will already be using some other SaaS software in your company and it’s definitely better to select apps that integrate well with one another. With that approach you can guarantee a reliable transfer of information between your teams and apps, which can considerably reduce time devoted to migrating between one app and the next.
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