8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Text Chat
- Audio/Video Calls
- Whatsapp Integration
- FB Messenger integration
- Email Support
- Email Notifications
- Money transfer
- Website Plugin
- Screen sharing
- Chat history
- Site analytics
- Smart call triggering
Pricing Info
Pricing Info
Consolto offers the following plans:
SMART – $10/month
- Personal page
- Unlimited appointment scheduling
- 3 hours per month of video chat
- Active Engager
- Manage guest users
- Site analytics
CLEVER – $20/month
- All SMART features
- 20 hours per month of video chat
- Custom styling
- Google Analytics Events
- Guest pre-call form
GENIUS – $39/month
- All CLEVER features
- Advanced appointment scheduling
- 100 video chat hours
- Money transfer
- Custom white-labeling
- Triggers with your own buttons
- 3 websites
- Show widgets on select pages
ENTERPRISE – by quote
Request a quote from the vendor for enterprise pricing.
- All GENIUS features
- Multiple agents
- Unlimited video chat hours
- Account manager
- Back-office white-label
- Back-office integration and SSO
- Zapier and webhook integration
Integrations
Integrations
Consolto integrates with the following business systems and applications:
- FB Messenger
- PayPal
- WordPress
- Joomla
- Wix
- Drupal
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Consolto is a cloud video chat platform that simplifies the online connection between businesses and clients and enriches their interaction. As a result, businesses increase conversion and customer engagement.
Company Email
info@consolto.com
Company's Address
Consolto Sites LTD
Emek ha-Shalom Street 56
Yokne'am Illit
Israel
Consolto Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
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If you are still having doubts about which service will perform best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular each software is and how wide is its online presence. For instance, in case of Facebook Consolto has 72 likes on their official profile while 8x8 Call Center profile is liked by 8131 people.
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