What is better ConnectWise Control or EasyVista? A great way to find the right Help Desk Software product for your company is to evaluate the solutions against each other. Here you can compare ConnectWise Control and EasyVista and see their capabilities compared thoroughly to help you decide on which one is the superior product.
Also, you can compare their overall ratings, for instance: overall score (ConnectWise Control: 9.0 vs. EasyVista: 7.8) and user satisfaction (ConnectWise Control: 100% vs. EasyVista: 100%). Check their varying features and similarities and discover which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next 3-5 years?
Currently, the most popular services in our Remote Support Software category are: ScreenConnect, Zendesk, Atera.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both ConnectWise Control and EasyVista were reviewed by a team of reliable B2B experts who prepared a thorough study of all important elements of every product. Their final rating was prepared with unique SmartScore model that provides an individual partial score to every element like: main functionalities, client support, mobile device support, security, user satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor important to a business so we do our best to pay attention to all sides of a product prior to coming up with its final rating.
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