What is better ConnectWise Automate or HaloITSM? If you wish to have a quick way to learn which Customer Support Software product is better, our proprietary system gives ConnectWise Automate a score of 8.5 and HaloITSM a score of 8.0 for all round quality and performance. At the same time, ConnectWise Automate is rated at 92%, while HaloITSM is rated 95% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, pricing, and more. Check whether the solution can customize some of its processes to guarantee it fits your own business procedures.
Those of you who are pressed for time or need a IT Service Software recommendation from our team might want to try out these top choices for the current year: Freshservice, Zendesk, LiveAgent.
ConnectWise’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and request a quote. You can also subscribe for their free trial, and check whether the software is a perfect fit for your business.
ConnectWise Automate integrates with the following business systems and applications:
ConnectWise Manage
ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Innovative Computing Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Automate is a software product that helps to boost the effectiveness of your IT team with flexible remote monitoring and management tools. The software solution is also very intuitive to use even though it is highly technical. It is known for its robust automation modules.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
It may not always be sufficient to just compare ConnectWise Automate and HaloITSM with each other. Even though specific functionalities, cost and customer experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by every app. In many cases a less known app may turn out to be an amazing choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that in spite of limited market popularity it’s a worthy contender to the services that rule the market.
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