Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- “Conversations” internal chat
- Account management
- Analytics
- Contact management
- Customer service/help desk
- Full mobile support
- Google apps integration
- Lead ranking and scoring
- Marketing campaign management
- Organization chart
- Outlook integration
- Pipeline management
- Project management
- Sales management
- Sales performance
- Social CRM
Pricing Info
Pricing Info
Commence CRM offers four editions. All editions billed annually. Monthly billing is also available, call the vendor for pricing details. Minimum 5 users.
Sales CRM: $19 user/month
- Accounts and contacts
- Customizable dashboard
- E-mail integration
- Forecast and reporting
- Lead scoring and assignment
- Mobile
- Sales analytics
- Sales opportunity management
- Task, alerts, reminders
Marketing CRM: $35 user/month
- Includes Sales CRM features plus:
- Document library
- Drip marketing
- Letter templates
- Marketing analytics
- Marketing automation
- Mass email
- Web to lead capture
Customer Service CRM: $50 user/month
- Includes Marketing CRM features plus:
- Automated ticketing system
- Customer service
- FAQ
- Knowledgebase
- New customer portal
- Reporting
- Support analytics
- Support dashboard
Project Management CRM: $65 user/month
- Includes Customer Service CRM features plus:
- Group calendaring
- Project dashboard
- Project management
- Project tasks
- Reporting
- Time slips
Integrations
Integrations
Commence CRM is built with industry standard technology that offers both scalability and high performance. An Application Programming Interface (API) enables integration between Commence CRM and other third party applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hewlett Packard, Arcadia, Software CPR, Med Supply Partners
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Commence CRM is an online CRM for small to mid-size companies. You can use the app for improved market segmentation, and increased sales and profitability.
Company Email
sales@commence.com
Contact No.
Company's Address
2 Industrial Way West, 2nd Floor, Eatontown, New Jersey 07724, USA
Commence CRM Comparisons
Popular Commence CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
In case you are still having second thoughts about which product will work best for your business it might be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how large is its online presence. For example Commence CRM Twitter profile has currently 536 followers. At the same time Samanage Twitter is followed by 6896 users.
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