Zoho SalesIQ
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Chat Windows
- Performance Reports
- Analytics
- Security & Reliability
- Rule-Based Chat Allocation & Routing
- Granular Permission Setting
- Team Collaboration
- Supervision
- CMS Integration
- E-Commerce Integration
- Rule-Based Proactive Chat
- Surveys
- Easy-to-Search Chat History
- Multiple Languages
- Auto-Translation
- Mobile Optimization
- Open APIs
Pricing Info
Pricing Info
Comm100 Live Chat is available in the following payment plans:
Team – $29/operator/month
- Unlimited chats
- Real-time visual monitoring
- Android/iOS apps
- 24/7 Live chat support
Business – $49.00/operator/month
- All Team features
- Group operators into departments for specialized service
- Customizable post-chat survey
- Comprehesive performance reports
- Salesforce, Zendesk, and Google Analytics Integrations
- Built-in language translator
Enterprise – by quote
- All Team and Business features
- Support of high traffic websites with millions of chats
- Advanced chat routing and distribution in large teams
- Cisco and Avaya Call Centers integration
- Single Sign-on
- LDAP Identification
- Supervisor Dashboards
- Personalized Onboarding
- Training
Integrations
Integrations
Comm100 Live Chat integrates with the following systems and applications:
- Salesforce
- GoToMeeting
- Joinme
- Zendesk
- Cisco
- Avaya
- Google Analytics
- Google +
- WordPress
- Joomla
- Shopify
- Magento
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
G2A, Sears, Toronto, Stanford University, Whirlpool
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Company Email
support@comm100.com
Contact No.
Company's Address
Suite 238 – 1027 Davie Street
Vancouver, British Columbia
V6E 4L2 Canada
Comm100 Comparisons
Popular Comm100 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Visitor tracking
- Audio call
- Screen share
- Internal chat
- Block IP
- Chat translation
- Profanity management
- Typing preview
- Facebook Messenger integration
- Telegram integration
- WhatsApp integration
- Instagram integration
- Pre-chat form
- Codeless bot builder
- Scripted bot
- Self-service bot
- Hybrid bot
- Proactive chat triggers
- Mobile app
- Mobile SDK
- Visitor information
- Chat routing
- Team monitoring
- Customizable chat widget
- Reply recommendations
- Pre-programmed responses
Pricing Info
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Free:
- 1 brand
- Visitor insights (10K visitors/month)
- 100 chat sessions/month
- Canned replies
- Basic visitor information
- Voice note
- File sharing
- Mobile SDK
- Credit card masking
- Integration with Zoho apps
- Integration with CMS and E-commerce platforms
- Desktop apps
- Daily reports (scheduled)
Basic: $7/operator/month billed annually (or $10 billed monthly)
- Everything in FREE plus
- Visitor insights (50K visitors/month)
- 1000 chat sessions/month
- 1 custom chatbot
- Advanced visitor information
- Email signature chat
- Departments
- FAQs
- Articles
- Chat routing
- Chat transfer
- Group chat
- Proactive chat triggers
- Lead scoring and company scoring
- Business hours
- Branding
- Visitor-side chat history
- Click-to-call
- Audio call
- Screensharing
- Third-party integrations
Professional:$12.75/operator/month billed annually (or $17 billed monthly)
- Everything in BASIC plus
- Visitor insights (100K visitors/month)
- Unlimited chat sessions
- 5 custom chatbots
- Facebook Messenger
- NewWhatsApp
- Telegram
- Custom widgets
- Block IP
- Operator chat monitoring
- Weekly and monthly reports (scheduled)
- Real-time reporting
- Apple TV app
Enterprise:$20/operator/month billed annually (or $25 billed monthly)
- Everything in PROFESSIONAL plus
- Visitor insights (200K visitors/month)
- Chat translation
- 10 custom chatbots
- Answer Bot Zia
- Autopilot
- Tags
- Smart suggestions Zia
- Company profile enrichment Zia
- Profanity management
- Integrations with Cloud Telephony and PBX systems
Integrations
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
- Zoho CRM
- Zoho Sites
- Zoho Desk
- Zoho Campaigns
- Zoho Mail
- Zoho Assist
- Zoho Flow
- WordPress
- Facebook Messenger
- Telegram
- Blogger
- Unbounce
- Wix
- Shopify
- Mailchimp
- Clearbit
- Salesforce
- Google Analytics
- Kissmetrics
- Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Zoho SalesIQ Comparisons
Popular Zoho SalesIQ Alternatives
No Customer Support Software will be perfect enough to solve all the requirements of a business. While key features of Comm100 and Zoho SalesIQ are important you should also carefully examine the integrations provided by every solution. In many cases your team will already be using various kinds of SaaS software in your company and it’s much wiser to opt for solutions that integrate well with each other. That way you can ensure a smooth transfer of data between your teams and software used, which can significantly reduce time wasted on migrating between one app and the next.
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