What is better Zoho SalesIQ or Vivantio? When looking for the proper Customer Support Software for your organization it is recommended that you examine the characteristics, rates, and other essential details concerning the product and vendor. Here, you can check the parallels and distinctions between Zoho SalesIQ (overall score at 9.0 and user satisfaction at 100%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
It's also possible to look at their particulars elements, for example services, plans, pricing, conditions, etc. What is more, read the terms carefully for information on hidden costs, such as, setup fees, separate support plan, upgrade fees, disk space fees, and more.
Currently, the most popular services in our Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
WhatsApp
Instagram
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as essential as useful features and user support responsiveness are pricing options provided by Zoho SalesIQ and Vivantio. While pricing should not be a deciding factor it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and effortlessly scaled up if your business develops. You should be certain you don’t choose pricing plans that have extra functionalities that you won’t find useful and always try to get in touch with the vendor directly as big companies can often benefit from discounts. You should also try out a free trial or demo of every solution to spend at least some time working with it. It’s a helpful experience that doesn’t need you to spend any money and gives you a solid overview of what it’s like to work with Zoho SalesIQ and Vivantio.
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