Olark
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Chat Windows
- Performance Reports
- Analytics
- Security & Reliability
- Rule-Based Chat Allocation & Routing
- Granular Permission Setting
- Team Collaboration
- Supervision
- CMS Integration
- E-Commerce Integration
- Rule-Based Proactive Chat
- Surveys
- Easy-to-Search Chat History
- Multiple Languages
- Auto-Translation
- Mobile Optimization
- Open APIs
Pricing Info
Pricing Info
Live Chat Startup: $31/agent/month
- Full widget customization
- Multi-language chat
- Canned messages
- Basic reporting
Live Chat Plus: $55/agent/month
- Everything in Startup, plus:
- Chat routing
- Audio-video chat
- Chat wrap-ups
- Unlimited campaigns
- Advanced reporting
Live Chat Ultra: By quote
- Everything in Plus, plus:
- Advanced chat routing
- Screen sharing
- Agent shift management
- Dynamic chat campaigns
- Custom reporting
AI Agent: By quote
- Supports 12 channels (Live Chat, Comm100 Messenger, Instagram, Zendesk Chat, Facebook Messenger, X, WhatsApp, LINE, Telegram, SMS, WeChat, Securing Messaging)
- Context-aware conversations
- Guided workflows
- Seamless escalation
- Learns from unanswered queries
Pricing varies by product and plan. The pricing details listed above highlight selected Comm100 offerings, including Live Chat and AI Agent. For a full comparison of features and pricing across the entire Comm100 product suite, please visit their pricing page: https://www.comm100.com/pricing/
Integrations
Integrations
Comm100 Live Chat integrates with the following systems and applications:
- Salesforce
- Calendly
- Zapier
- Telegram
- LINE
- Google Analytics
- HubSpot
- Shopify
- Cisco UCCX/UCCE
- Slate
- Webex Contact Center
- Deltapath
- Microsoft Bookings
- Canvas
- Zendesk
- Microsoft Dynamics 365
- Twilio
- SharePoint Online
- Ellucian
- GoToMeeting
- IBM Watson
- WordPress
- Zendesk Chat
- MMDSmart
- Telnyx
- Signal
- X/Twitter
- Google Drive
- Confluence
- ServiceNow
- Optimove
- Drupal
For the details, you can check their integrations page: https://www.comm100.com/integrations/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
G2A, Sears, Toronto, Stanford University, Whirlpool
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A solution is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their customers in real time.
Company Email
support@comm100.com
Contact No.
Company's Address
Suite 238 – 1027 Davie Street
Vancouver, British Columbia
V6E 4L2 Canada
Comm100 Comparisons
Popular Comm100 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Chat Ratings
- In-browser Chat
- Targeted Chat
- CRM & Helpdesk Integrations
- Customize Your Design
- Sophisticated Insights
- Offline Messages
- Cobrowsing
- Developer API
Pricing Info
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
Bronze
- Monthly Billing: $17/month
- Annual Billing: $15/month
- Bi-Annual Billing: $12/month
- 1 Operator
Gold
- Monthly Billing: $49/month
- Annual Billing: $44/month
- Bi-Annual Billing: $34/month
- 4 Operators
Platinum
- Monthly Billing: $129/month
- Annual Billing: $116/month
- Bi-Annual Billing: $90/month
- 8 Operators
- Groups feature
Ultimate
- Monthly Billing: $243/month
- Annual Billing: $219/month
- Bi-Annual Billing: $170/month
- 15 Operators
- Groups feature
Integrations
Olark Live Chat supports integrations with the following business systems and applications:
- Shopify
- Google Analytics
- Salesforce
- Nutshell
- Bigcommerce
- Salesforce Desk
- Zendesk
- Highrise
- Elevio
- Groove
- TalkDesk
- PrestaShop
- XCart
- Magento
- Volusion
- 3Dcart
- Unbounce
- GoSquared
- Segment
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nosh Detox, CoPromote, Man Crates, CommitChange.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Olark is a popular chat support platform used by hundreds of businesses.
Company Email
Contact No.
Company's Address
76 South Park St.
San Francisco, CA 94107
Olark Comparisons
Popular Olark Alternatives
If you research various Customer Support Software software you shouldn’t just analyze their features list and available pricing plans. Keep in mind the app must be matching your work processes and team so the more flexible their offer the better. Check what OSes are supported by Comm100 and Olark and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a deal breaker for many businesses.
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