What is better CloudBerry Remote Assistant or Zoho Assist? Buying the perfect CRM Software product is all about comparing different solutions and figuring out the top software for your specific needs. Our proprietary system gives you a fast look at the general rating of CloudBerry Remote Assistant and Zoho Assist. For all round quality and performance, CloudBerry Remote Assistant scored 8.8, while Zoho Assist scored 8.5. On the other hand, for user satisfaction, CloudBerry Remote Assistant earned 100%, while Zoho Assist earned 98%.
Below you can also check their features, terms, plans, etc. to find out which program will be more suitable for your needs. One key element to check is if the application lets you to enable and disable restrictions on various types of users to protect any confidential corporate data.
Our experts made sure to review all popular Remote Support Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: ScreenConnect, Atera, Zendesk.
CloudBerry Remote Assistant integrates with the following business systems and applications:
CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Both CloudBerry Remote Assistant and Zoho Assist were reviewed by a team of independent SaaS experts who prepared a full analysis of all crucial aspects of every software. Their ultimate rating was prepared by means of unique SmartScore algorithm which provides a separate partial score to each component such as: main features, client support, mobile support, security, customer satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect crucial to a company so we do our best to pay attention to all facets of a service before coming up with its final score.
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