What is better ClickDesk or Splashtop Remote Support? You can use our scoring system to give you a general idea which Customer Support Software product is will work better for your company. For overall product quality, ClickDesk earned 8.6 points, while Splashtop Remote Support earned 8.9 points. Meanwhile, for user satisfaction, ClickDesk scored 93%, while Splashtop Remote Support scored 90%.
Details about their functions, tools, supported platforms, customer service, plus more are given below to provide you with a more versatile assessment. Remember to choose only the functions that you need so you don’t waste money for functions that you won’t be using.
We did our best to prepare reviews of all popular Live Chat Software solutions offered out there, but among them these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
If you are still having second thoughts about which software will be best for your company it may be a good idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular every service is and how large is its online presence. For example ClickDesk Twitter account has currently 1893 followers. At the same time Splashtop Remote Support Twitter is followed by 5535 people.
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