ClickDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Core Features
- Agent rating
- Android app
- Automatic messages
- Block visitor
- Chat transcripts
- Chat transfer between agents
- CMS plugins (Wordpress, Prestashop and more)
- Data security (SSL encryption)
- Desktop app
- Email notifications
- iPhone/iPad app
- Personal shortcuts
- Sound and visual notifications
- Visitor notes
- Visitor overview
- Web dashboard
- Windows Phone app
Premium Features
- API
- Chat conversation history
- Custom integration with 3rd party systems
- Groups of agents
- Integration with help desk or CRM
- Limited access for agents
- Office hours
- Team shortcuts
Pricing Info
Free Plan
- Unlimited number of agents
- Unlimited chat conversations
- Custom chat box design
- Automatic messages
- 14-day chat history
Standard Plan – $10/agent/month (save 20% on annual billing)
- All features of Free Plan
- Unlimited chat history
- Visitor recording
- Limited access for agents
- Google Analytics connection
- API
Pro Plan – $23.75/agent/month (save 20% on annual billing)
- All features of Standard Plan
- Statistics
- Groups of agents
- High load dashboard
Integrations
Smartsupp offers an API and integrates with the following popular platforms:
- Logicbox
- Webnode
- WordPress
- Opencart
- PrestaShop
- ePages
- Magento
- Shopify
- SEOshop
- Jimdo
and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Skoda, SkyPicker, Conrad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Company Email
info@smartsupp.com
Company's Address
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
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You shouldn’t count on simply a broad array of useful tools and flexible pricing packages from a reliable Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about ClickDesk or Smartsupp, or you struggle with some problems, or maybe you’ll need to ask for a certain revision or functionality useful to your team you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a major asset if you can profit from individual training or at the very least an FAQ you can use.
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