What is better Chat Whisperer or MiContact Center? Examining products to get the best Customer Support Software does not always have to be hard. On our review platform, you can easily match Chat Whisperer and MiContact Center and immediately analyze their unique elements. We allow you to examine their uniqe benefits, supported devices, support service, costs, terms, and more.
You can also assess their overall score (8.5 for Chat Whisperer vs. 7.8 for MiContact Center) and overall customer satisfaction level (95% for Chat Whisperer vs. N/A% for MiContact Center). Take your time and compare your leading alternatives and find out which one is best for your company. Similarly, you have to consider the vendor’s business viability; are they reliable and will they still be on the market in a few years time?
Our experts made sure to review all popular Live Chat Software products that you can find out there, but among them these three deserved our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Outbound dialing and campaign management
Quality monitoring and call recording
Workforce management
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
Customer Relationship Management
Presence and chat engines
Social media monitoring
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
In the event you continue having doubts about which service will be best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular each solution is and how large is its online presence. For example, in case of Facebook Chat Whisperer has 0 likes on their official page while MiContact Center profile is liked by 6270 users.
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