Cayzu
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Integration
- Email Signatures
- Email Forwarding
- Multiple Emails
- Global Search
- Custom List
- Domain Branding/Mapping
- Custom Branding
- Multiple Brands & Products
- Mailbox Signatures
- Ticketing System
- Automated Rules
- Help Desk API
- Merge Conversations
- Apps & Integrations
- IP White-list Access
- Quick Response
- Service Level Agreements
- Auto Assign
- Auto Reply
- Customer Feedback
- Multiple Groups
- Asset Management
- Internal Notes
- Large Attachments
- Time Tracking
- Mobile Apps
- Custom Roles/Permissions
- Active Directory Integration
- Support Widget Integration
- Customizable Ticket Fields
- To Do’s
- Tags
- Split Cases
- Agent Collision
- Group Tickets Assigning
Pricing Info
Pricing Info
Basic – $4/agent per month (paid annually), $7 (if paid monthly)
- Email Channel
- Social Channels
- Basic Knowledge base
- Web Widget
Team – $9/agent per month (paid annually), $14 (if paid monthly)
Basic features plus:
- Assignment Rules
- App Integrations
- Time Tracking
- Custom Domain Mapping
Pro – $19/agent per month (paid annually), $25 (if paid monthly)
Team features plus:
- Multilingual content
- Reports & Dashboards
- SLAs and Business Hours
- Single sign-on
- Custom fields
- Asset Management
- Multiple ticket forms
Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)
Pro features plus:
- Custom agent roles
- Multibrand support
- Portal Customization
- Custom Ticket Views
- Agent Round Robin
- Rest based API
Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)
Enterprise features plus:
- IP Whitelisting
- 99.9% uptime SLA
- Custom License Agreement
All paid plans come with the following:
- Unlimited support
- Regular free updates
- Anywhere, anytime access
- Automatic backups
- Access to free apps integration
- Mobile apps
- Secure data protection
- No contracts
- No software install
- 14-day free trial
Integrations
Integrations
Cayzu supports the following integrations:
- Dropbox
- Freshbooks
- Google Analytics
- Harvest Invoice & Billing
- Jira
- Live Chat
- Skype
- Tawk.to
- Slack
- SugarCRM
- SuiteCRM
- Highrise CRM
- Zoho CRM
- Survey Monkey
- HubSpot
- SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools. The platform helps you track tickets and conversations, allowing you to manage support inquiries from one cloud-based portal. Automated rules and workflows also organize your support ticket queue, so you can provide faster, more efficient customer service.
Company Email
support@cayzu.com
Company's Address
Cayzu Inc,
102 Murray Street,
Amherstburg, Ontario
Canada
Cayzu Comparisons
Popular Cayzu Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- On-Demand Live Chat in cloud
- No installation needed
- Integrated Visitor Tracking, Engaging and Retaining
- Supports multiple sites, departments and operators
- Allows sending canned messages
- Fully customizable and advanced administrative control
- Share files even as large as 2GB
- Built-in productivity boosting toolset, Customizable widgets
- SSL encrypted live chat
- Smart customer queuing
- Proactive invitation, Offline messages
- Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
- Live customer support using mobile iPhone, iPad and Android apps
- Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
- No limitation of using the web interface all the time
- Visitor monitoring and tracking
- Real-time Visitor Monitoring
- Better monitoring of website traffic sources
- Easy access of visitors’ demographical information
- Live discussion history
- Faster tracking of visitor footprints
- Better reporting and analysis
- Interactive reporting
- Increased productivity
- Feature-rich co-browsing experience
- Rich audio and visual notifications
- Better supervision and multi-tasking
- Offline messaging access
- Personalized logo and label
- Improved usability
- Remote accessibility and refined user experience
- Platform independence
- Reliability and support
- 99.9% uptime guaranteed
- Prompt technical support
- Community feedback forum
- Diverse marketplace support
Pricing Info
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
- Startup ($49/month): 60 Conversations
- Startup Plus ($69/month): 100 Conversations
- Business ($139/month): 210 Conversations
- Small Enterprise ($349/month): 550 Conversations
- Enterprise ($699/month): 1200 Conversations
- Enterprise Plus ($11049/month): 2000 Conversations
Integrations
- Banckle.Meeting
- Banckle.CRM
- Banckle.Helpdesk
- RTL Support
- XMPP Client
- Chat Targeting
- Co-Browsing
- Google Analytics
- Request Routing
- Freshdesk
- Highrise
- Satisfaction Survey
- Fluid Survey
- Sitefinity
- WHMCS
- Salesforce
- Firefox
- Prestashop
- Squarespace
- Desk
- Zendesk
- Android
- WordPress
- Shopify
- Apple iPad
- Apple iPhone
- Magento
- Blogger
- Interspire Shopping Cart
- Dolphin
- Tumblr
- DotNetNuke
- CMSMS
- PHPBB
- Joomla
- Moodle
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CharismaStudios, Dellario Group, US Department of Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Allows you to talk to customers in real time, including potential customers, giving the best service while improving sales.
Company Email
support@banckle.com
Contact No.
Company's Address
Aspose Pty Ltd,
Suite 163, 79 Longueville
Road, Lane Cove, NSW 2066,
Australia
Banckle Live Chat Comparisons
Popular Banckle Live Chat Alternatives
In the event you continue having second thoughts about which software will work best for your business it might be a good idea to investigate each service’s social metrics. These metrics are usually a way to see how popular each solution is and how extensive is its online presence. For instance Cayzu Twitter profile has currently 430 followers. At the same time Banckle Live Chat Twitter is followed by 377 users.
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