What is better Capsule CRM or bpm'online CRM? You have such a wide range of CRM Software alternatives in today’s market that deciding on the best product can be frustrating. On our comparison page, you can actually evaluate the features, stipulations, available plans, and more details of Capsule CRM and bpm'online CRM.
You can also compare their score (8.0 for Capsule CRM vs. 9.3 for bpm'online CRM) and user satisfaction level (N/A% for Capsule CRM vs. 100% for bpm'online CRM). The scores and ratings provide you with a solid idea how both of these software products perform. Moreover, find out if the solution can integrate with your current business apps to guarantee greater productivity.
In case you you want to quickly locate the more reliable CRM Software according to our experts we advise you check out these products: Freshsales, HubSpot Smart CRM, Salesforce CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
When you compare different CRM Software software you shouldn’t only study their features list and available pricing plans. Consider that the service must be matching your requirements and business so the more flexible their offer the better. Explore which OSes are supported by Capsule CRM and bpm'online CRM and make sure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, as this may be a key element for many firms.
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