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Compare Capsule CRM vs JotForm

What is better Capsule CRM or JotForm? If you wish to get a easy way to find out which CRM Software product is better, our exclusive method gives Capsule CRM a score of 8.0 and JotForm a score of 9.0 for total quality and performance. Furthermore, Capsule CRM is rated at 99%, while JotForm is rated 100% for their user satisfaction level.

You can also assess their product details, such as modules, tools, options, plans, pricing, and others. Find out whether the solution allows you to customize at least part of its processes to make sure it fits your own business procedures.

We realize that not all people have the time to try out dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $18

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete and easy contact management
  • Efficient sales management
  • Track bids, deals, proposals and other opportunities
  • Dashboard opportunities overview
  • Adding milestones
  • Linking milestones with a success factor
  • Includes a standard set of milestones
  • Easy to-do list and calendar management
  • Easy customization of information categories to fit your business
  • Secure access of your account from anywhere
  • Easy sharing of contacts with co-workers to assure the entire team has a single up-to-date view of the contact
  • Tracking of all email communications into Capsule
  • Quick document management, making it easy to attach documents and other files
  • Integration of contacts from Outlook, Gmail, vCard, spreadsheets and any CSV file
  • Easy creation and analysis of reports
  • Customization of the sales milestones and process
  • Management groups of contacts with lists using tags
  • Easy addition of notes and other information about the contact
  • Serious data security
  • Controlled access
  • Multiple backup
  • One master copy of your data on secure servers
  • Automatic upgrades
  • Compatible with Windows, Mac, or Linux
  • Brand your Capsule account using your colors and logo

Pricing Info

Capsule offers a flexible, pay-as-you go service. There are three plans offered. All paid plans offer a free 30-day trial:

Free

  • Up to 2 users
  • 10MB storage
  • 250 contacts
  • Unlimited Sales Opportunities, Cases, Custom Fields & Tracks

Professional – $18 per user/month

  • 30-day free trial
  • 10GB storage per user
  • 50,000 contacts
  • Unlimited Sales Opportunities, Cases, Custom Fields & Tracks
  • Activity reporting
  • Sales reporting
  • Sales forecasting
  • Premium integrations including Xero, FreshBooks, MailChimp, Wufoo & more

Teams – $36 per user/month

  • 30-day free trial
  • 20GB storage per user
  • 100,000 contacts
  • Unlimited Sales Opportunities, Cases, Custom Fields & Tracks
  • User access controls
  • Activity reporting & custom activity types
  • Advanced sales reporting
  • Reporting by team
  • Sales forecasting
  • Custom reports with Google Data Studio
  • Premium integrations including Xero, FreshBooks, MailChimp, Wufoo & more

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

None indicated

Integrations

Official Mobile App

  • Capsule Mobile

Contacts

  • Google Contacts
  • PieSync
  • Dedupely

Contracts & proposals

  • Proposable
  • NiftyQuoter
  • Quotient
  • Magento with Cart2Quote
  • PandaDoc
  • WebMerge
  • Signable
  • edocr
  • Direct Mail Manager
  • Better Proposals

Customer Success

  • Akita

Dashboards

  • Grappster
  • AppInsights
  • SalesWally
  • UnifiedVU

Email list marketing

  • MailChimp
  • Mad Mimi
  • MPZ Mail
  • E-goi

Google integrations

  • G Suite

Help desk

  • Zendesk
  • Freshdesk
  • Help Scout
  • SupportBee
  • Enchant
  • LiveHelpNow

Integration platforms

  • Zapier
  • Flow XO
  • Automate.io
  • Yoke.io
  • Cyclr
  • LeadsBridge
  • Integromat

Inventory management

  • Cin7
  • DEAR Systems

Invoicing & Accounting

  • Xero
  • KashFlow
  • FreeAgent
  • FreshBooks
  • ClearBooks
  • Billiving
  • Sage Business Cloud Accounting (UK)

Job & time tracking

  • Toggl

Migration services

  • Import2
  • Data2CRM

Mobile integrations

  • call2CRM (Android)
  • Business Card Reader for Capsule CRM (Android)

Office Management

  • Office R&D

Project Management

  • TidyWork
  • JIRA integration by TIG

Telephone & VoIP

  • Netfuse
  • Kixie
  • Callmaker
  • FONREACH
  • CircleLoop
  • Text Marketer

Website chat

  • ClickDesk
  • Userlike
  • Tidio

Website forms

  • Wufoo Forms
  • Ninjaforms
  • Gravity Forms

Want to develop your own integration?

Capsule’s RESTful API can be used by developers to create clever add-ons or to integrate Capsule with other applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy web-based CRM to help small businesses manage their business relationships with clients, vendors leads and other contacts.

Company Email

support@capsulecrm.com

Contact No.

Company's Address

None indicated

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ease of use
  • Online Form Designer
  • Drag-and-Drop Customization
  • Editable, pre-made Templates and Themes
  • Image/Logo Upload
  • Automated Storage and Organization of Submissions
  • Branding
  • Online/Offline Collaboration
  • Reporting
  • Synced Changes on the go
  • More than 1000 Integrations
  • Payments
  • Widgets
  • Group Editing

Pricing Info

JotForm offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Starter – Free

  • 100 Monthly Submissions
  • SSL Secure Submissions
  • Receive 10 Payments
  • 100 MB Available Space
  • 5 Forms
  • 1,000 Monthly Form Views
  • 500 Total Submission Storage
  • Unlimited Reports and Fields

Bronze – $19/month

  • 1,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 10 GB Available Space
  • 25 Forms
  • 10,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Silver – $39/month

  • 10,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 100 GB Available Space
  • 100 Forms
  • 100,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Gold – $99/month

  • 100,000 Monthly Submissions
  • SSL Secure Submissions
  • Receive Payments
  • 1 TB Available Space
  • Unlimited Forms
  • 1,000,000 Monthly Form Views
  • Unlimited Total Submission Storage
  • Unlimited Reports and Fields

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, BBC, Uber

Integrations

JotForm integrates with more than 100 business systems and applications. Here are some of them:

  • Dropbox
  • Salesforce
  • PayPal
  • Stripe
  • Square
  • Freshbooks
  • Google Drive
  • WebHooks
  • Zoho CRM
  • Authorize.Net
  • AWeber
  • Egnyte

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

JotForm is a professional, fully-featured mobile form builder for companies and individuals.

Company Email

support@jotform.com

Contact No.

Company's Address

1700 Montgomery St
San Francisco, CA 94111
USA

Salesforce CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

When you compare different CRM Software solutions you shouldn’t simply study their features list and available pricing plans. Consider that the solution should be matching your standards and team so the more flexible their offer the better. Learn what OSes are supported by Capsule CRM and JotForm and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a deal breaker for many businesses.

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