What is better CallPesa or Vivantio? A good way to find the correct Customer Support Software product for your business is to cross-check the solutions against each other. Here you can compare CallPesa and Vivantio and see their capabilities compared in detail to help you pick which one is the superior product.
Also, you can examine their overall ratings, including: overall score (CallPesa: 8.0 vs. Vivantio: 8.4) and user satisfaction (CallPesa: 94% vs. Vivantio: 93%). Analyze their differences and similarities and find out which one outperforms the other. Likewise, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
Users who want to save some time or could use a Call Center Software advice from our experts may want to try out these top choices for this year: JustCall, Freshdesk Contact Center, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Please keep in mind that even though both CallPesa and Vivantio may have an outstanding array of features each app may be created for a different company size. If you are analyzing various solutions you should pay attention to a company size they are meant for. Certain features could scale up with no problem for large enterprises but if you have a small or medium company it’s often better to stay away from paying for advanced features that you might never use.
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