What is better Callcap or Vivantio? Examining products to get the best Customer Support Software doesn't have to be tough. On our review platform, you can easily match Callcap and Vivantio and promptly evaluate their differences. We allow you to check their functions, supported devices, customer support, prices, terms, and many more.
You may also compare their overall score (7.7 for Callcap vs. 8.4 for Vivantio) and overall customer satisfaction level (N/A% for Callcap vs. 93% for Vivantio). Take your time and examine your leading alternatives and see which one is right for your company. Likewise, you must consider the vendor’s credibility; can they be relied upon and will they still be on the market a few years from now?
Users who are pressed for time or would like to get a Call Center Software advice from our team might want to investigate these top choices for the current year: Zendesk, Freshdesk Contact Center, JustCall.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
The products compared on this page are merely a small sample of our full Customer Support Software category and you should remember that there could be more desirable services available. If you would like to make sure you make the optimal decision for your business we definitely urge you to compare more apps first. You may also want to study our top 10 Customer Support Software ranking to find out which products are in the current year the highest-rated ones and leaders in the market.
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