What is better CA Service Desk Manager or SysAid? We are here to improve the process of reviewing Help Desk Software products for you. For instance, on this page you can verify the overall performance of CA Service Desk Manager (8.5) and compare it with the overall performance of SysAid (9.2). You may also match their overall user satisfaction rating: CA Service Desk Manager (99%) vs. SysAid (98%).
Similarly, study their functions thoroughly to check which product can better tackle your company’s needs. In general, any B2B software has to let you to immediately view the big picture, all the while allowing you immediate access to the details.
At this time, the most popular services in our category are: .
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
The services compared on this page are only a sliver of our entire Help Desk Software category and you should take into account that there may be more reliable alternatives available. If you would like to ensure you make the wisest choice for your business we definitely suggest that you compare more apps first. You can also consider to study our top 10 Help Desk Software ranking to see which apps are in the current year the highest-rated ones and dominate the market.
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