What is better Bria or ProProfs Help Desk? Buying the best Customer Support Software product is all about evaluating different solutions and identifying the top program for your specific needs. Our unique system provides you with a quick look at the general rating of Bria and ProProfs Help Desk. For total quality and performance, Bria scored 8.5, while ProProfs Help Desk scored 8.5. On the other hand, for user satisfaction, Bria earned 98%, while ProProfs Help Desk earned 100%.
Below it's also possible to look at their functions, terms, plans, etc. to find out which program will be more suitable for your needs. An important aspect to evaluate is whether the app allows you to enable and disable restrictions on various types of users to protect any sensitive company data.
We are aware that not all businesses have enough time to examine a wide range of various services, so we created a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
It may not always be enough to just compare Bria and ProProfs Help Desk against each other. While specific tools, pricing and user experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards claimed by every solution. Frequently a less popular app may turn out to be an excellent choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which shows that despite lesser market presence it’s a significant rival to the apps that dominate the market.
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