What is better Bria or AlertOps? Finding the most effective Customer Support Software product is all about cross-checking various solutions and figuring out the top application for your specific needs. Our exclusive process provides you with a brief look at the general rating of Bria and AlertOps. For overall quality and performance, Bria scored 8.5, while AlertOps scored 8.0. On the other hand, for user satisfaction, Bria earned 98%, while AlertOps earned 98%.
Below it's also possible to check their functions, terms, plans, etc. to determine what software will be more suitable for your company. One critical aspect to check is whether the app lets you to enable/disable permissions on various types of users to protect any confidential company data.
We know that not all companies have enough time to try out a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
If you are still having doubts about which solution will work best in your case it may be a good idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how large is its online presence. For instance Bria Twitter account has currently 2115 followers. At the same time AlertOps Twitter is followed by 1418 users.
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