bpm’online service
NOAWARDS
YET
Pricing:
Starting from $35
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Customer Center:
- 360° customer view
- Omnichannel communications
- Contact center
- Case management
- Knowledge management
- Service catalogue
- Business process management
- Synchronization and integration
- System designer
Service Enterprise:
- Unified customer database
- Omnichannel communications
- Contact center
- Business process management
- Request management
- Problem management
- Change management
- Release management
- Service catalogue
- Service level management
- Configuration management
- Knowledge management
- Synchronization and integration
- System designer
Pricing Info
Pricing Info
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
- Unified customer database
- Omnichannel communications
- Service catalogue
- Business process management
- Contact center
- Case management
- Knowledge management
- Synchronization and integrations
- System designer
Service Enterprise – $50/user/month
- All features from the Customer Center edition
- Service level management
- Configuration management
- Request management
- Problem management
- Change management
- Release management
Integrations
Integrations
bpm’online service integrates with the following business systems and applications:
- MS Excel
- MS Exchange
- MS Outlook
- PBX and cloud telephony services
- Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St.
Boston, Massachusetts
USA
bpm’online service Comparisons
Popular bpm’online service Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- WYSIWYG editor
- Real voice recording
- Custom-built messaging
- Behavior based triggers
- Fully adaptive to mobile
- Seamless integration
- A/B testing for different scripts
- Analytics dashboard
- Custom graphic elements
- 3D animated characters
Pricing Info
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
Integrations
- LivePerson
- LiveChat
- Userlike Live Chat
- Zopim Live Chat
- Olark Live Chat
- iridize
- Google Analytics
- WalkMe
- API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
Company Email
info@toonimo.com
Contact No.
Company's Address
228 Park Avenue South
New York, NY 10003
Toonimo Comparisons
Popular Toonimo Alternatives
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