What is better bpm'online CRM or Surfboard? Getting the right CRM Software for your business is not that easy with various functions, choices, and terms to consider. However, depending on our website will help you to cut down the necessary steps by showing all crucial apps in one place.
For example, you can match bpm'online CRM and Surfboard for their functions and overall scores, in this case, 9.3 and 8.0, respectively. Likewise, you can check which software has superior general user satisfaction rating: 100% (bpm'online CRM) and 93% (Surfboard) to find out which solution is the better option for your company. Don’t just choose the service with the most attractive price, but the one that offers the most cost-effective value.
Users who are pressed for time or could use a CRM Software advice from our experts may want to try out these top choices for the current year: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
In case you continue having doubts about which solution will perform best for your business it may be a sound idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular each product is and how big is its online presence. For instance, in case of Facebook bpm'online CRM has 6261 likes on their official profile while Surfboard profile is liked by 0 users.
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