What is better bpm'online CRM or BigContacts? If you want an efficient CRM Software product for your organization you should remember to examine various solutions. It doesn’t have to be complex, and can be as straightforward as matching their functionalities in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can see bpm'online CRM’s overall score of 9.3 and compare it against BigContacts’s score of 9.0; or bpm'online CRM’s user satisfaction level at 100% versus BigContacts’s 100% satisfaction score.
The assessment will allow you to see the strengths and weaknesses of each service, and choose which matches your requirements better. Beyond the robust features, the application that’s simple to grasp and use is always the better choice.
People who don't have much time or would like to get a CRM Software advice from our experts might want to examine these top choices for this year: Freshsales, Salesforce CRM, HubSpot Smart CRM.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
The apps analyzed on this page are only a small part of our complete CRM Software category and you should take into account that there may be more reliable alternatives out there. If you would like to guarantee you make the wisest choice for your business we strongly suggest that you analyze more software first. You can also consider to study our top 10 CRM Software list to learn which software are at the moment the best ones and dominate the market.
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