What is better BotPenguin or Reamaze? If you’re experiencing a hard time picking the right Help Desk Software product for your circumstances, it’s a good idea to do a comparison of the available software and determine which one offers more advantages. In particular, here you can compare BotPenguin (overall score: 8.6; user rating: 96%) vs. Reamaze (overall score: 8.3; user rating: 89%) for their overall performance.
You can even see which one provides more features that you need or which has better pricing plans for your current budget constraints. Using a clear table to match their features will significantly improve the chances of obtaining the best product for your company. Pay attention to other areas of the software for example ease-of-use, flexibility, scalability, and pricing options.
We did our best to review all popular Live Chat Software services available out there, but among them these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Almost as crucial as useful features and user support level are pricing options given by BotPenguin and Reamaze. Even though cost should not be a deciding element it’s definitely an important thing to think about. You should count on a flexible pricing package that can be matched with your team size and easily scaled up every time your business develops. You should be certain you don’t pick pricing plans that have additional features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it feels like to work with BotPenguin and Reamaze.
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