BoldDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
Pricing Info
One Plan. All Features You Need – $99 – 5 Agents
BoldDesk offers simple agent-based pricing with all features included.
5 agents – $99/month
10 agents – $199/month
25 agents – $349/month
50 agents – $499/month
75 agents – $749/month
100 agents – $999/month
The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — all included in one simple plan.
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Ticketing System
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Email Ticketing
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Workflow automation
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Live Chat
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Omnichannel Inbox
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Ticket Auto Assignment
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AI Agents
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AI Copilot
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CSAT Surveys
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WhatsApp & SMS
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Instagram & Facebook
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Knowledge Base
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Custom Dashboard
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Scheduled Reports
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Recurring Tickets
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Role-Based Access Control
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Custom Email Templates
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Custom Fields
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Multibrand Help Desk
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Multiple SLAs & Business Hours
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Ticket Approval
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Integration Marketplace
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API & Developer Platform
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40+ Global Languages Including RTL
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SSO / SAML Authentication
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Audit Logs
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HIPAA Compliance
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Free Migration
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Professional Onboarding
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24×7 Support
AI Agent for Every Channel – $20 – 1000 AI Credits per month
Give your customers instant, accurate support on Chat, WhatsApp, Facebook, Instagram, Telegram, and more.
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Instant 24/7 answers on every channel
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Adaptive to high-volume spikes
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Reduces workload for your support team
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Flexible credit usage so you pay only for what you actually use
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Seamless escalation to human agents
AI Copilot to Boost Your Support – $20 – 1 Agent per month
Give your agents an AI Copilot that writes, summarizes & saves hours daily.
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Unlimited AI — no usage caps
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Personalized, context-aware responses in seconds
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Instant conversation summaries for faster resolutions
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Consistent tone across all customer interactions
Assists agents with faster, smarter responses
BoldDesk® for Nonprofits
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Access to all the features included in BoldDesk
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10 free agents
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100+ features
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Free expert migration service
10+ Support channels: Email, live chat, SMS, Facebook, Instagram, WhatsApp, Web Forms, Web Widgets, Microsoft Teams, Slack
BoldDesk® for Startups – FREE
Get BoldDesk free for 12 months to help your startup build and scale customer support. Save up to $2,388 to invest in growth.
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Qualifying startups get free use of BoldDesk® for a period of 12 months
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10 Agents at no charge
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All the features of the BoldDesk®
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World-class support included – Help getting started + Questions answered along the way
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Free data migration
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Rapid onboarding process
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Clear qualifying criteria – See https://www.bolddesk.com/startups to review the terms and apply!
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Created by Syncfusion®, a company that is itself 100% bootstrapped and fast-growing. While BoldDesk® is enterprise-ready, we still prioritize startups and SMBs.
Integrations
Integrations
BoldDesk can seamlessly integrate with various software, such as:
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JIRA
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Slack
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Salesforce
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Microsoft Teams
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Zapier
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Custom Apps
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Dropbox
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Google Drive
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Microsoft OneDrive
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Azure Devops
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Mailchimp Integration
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Microsoft Entra ID
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Ringover
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Whatsapp
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Facebook
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Stripe
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WooCommerce
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Calendly
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Boldsign
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Pipedrive
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LINE
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Krispcall
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Chat
- Ticket Support
- Knowledge Base
- Contact Management
- Customizable Chat Window
- Real-Time Dashboard
- Social Media Integrations
- Proactive Visitor Engagement
- Support Ticket Filters
- Ticket Assignment and Tracking
- Quick Search
Pricing Info
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
- 3 Users Max
- 1 Widget
- 30 Chats Per Month
- 30 Day Chat History
- Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
- Unlimited Widgets
- Unlimited Chats
- Unlimited Chat History
- Advanced Chat Customization
- Widget Rebranding
- Proactive Chat
- Real-Time Dashboard
- Triggers
- Departments
- Roles & Permissions
- Analytical Reports
- Unlimited Contacts
- Rich Content Articles
- Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
- 3 Users Max
- 30 Tickets Per Month
- 1 Inbox
- 1 Workflow
Business – $15/month or $12/month (Annual Billing)
- Unlimited Tickets
- Unlimited Inboxes
- Unlimited Workflows
- Service Level Agreements (SLAs)
- Facebook Integration
- Real-Time Dashboard
- Feedback Widget
- Departments
- Outbound Emails
- Roles & Permissions
- Analytical Reports
- Unlimited Contacts
- Rich Content Articles
- Customizable Header & Footer
Integrations
ZupportDesk integrates with the following business systems and applications:
- Facebook Messenger
- WordPress
- Shopify
- Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ZupportDesk is a powerful cloud-based help desk solution that helps your business provide better customer support.
Company Email
Contact No.
Company's Address
Zupportdesk
Torshamnsgatan 28 A,
164 40 Kista,
Sweden
ZupportDesk Comparisons
Popular ZupportDesk Alternatives
When you pick a solution that you believe will be an actual asset for your team you shouldn’t only focus on what reviewers have to say about it. In many cases individual experience with the service may be different, depending on your own goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of BoldDesk and ZupportDesk estimate their contact with the solution. Our algorithm is based on detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to receive a full and credible overview of what other clients think about each product. In this example BoldDesk got a total satisfaction rating at 96% while for ZupportDesk N/A% of people express they had a positive experience with it.
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