What is better BMC Remedy 9 or TOPdesk? The ideal Help Desk Software is a product that can address your company’s unique requirements. It is possible to determine which solution works best for your company if you compare several products before you decide which one is the best.
As an example, BMC Remedy 9 and TOPdesk are scored at 8.3 and 8.5, respectively, for all round quality and performance. Likewise, BMC Remedy 9 and TOPdesk have a user satisfaction rating of 97% and 96%, respectively, which shows the general feedback they get from customers. Even better, get in touch with a regular customer of the software and ask for their feedback concerning the software in question.
We realize that not all businesses have the time to examine a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the category are: .
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Both BMC Remedy 9 and TOPdesk were tested by a group of independent B2B experts who prepared a thorough study of all crucial aspects of every software. Their final score was prepared with unique SmartScore algorithm that gives a separate partial score to every factor such as: main features, customer support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we make an effort to pay attention to all facets of a product before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
