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Compare BMC Remedy 9 vs Folder HelpDesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better BMC Remedy 9 or Folder HelpDesk? When you need a competent Help Desk Software product for your business you need to invest time and assess several solutions. It doesn’t have to be complicated, and can be as simple as matching their functions in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can see BMC Remedy 9’s overall score of 8.3 and compare it against Folder HelpDesk’s score of 8.0; or BMC Remedy 9’s user satisfaction level at 97% versus Folder HelpDesk’s 92% satisfaction score.

The evaluation can help you see the strengths and weaknesses of each software, and choose which suits you requirements better. On top of the robust features, the solution that’s simple to grasp and use is always the better option.

Our experts made sure to review all popular services offered on the market, but among all the ones we reviewed these three caught our special attention: .

If you test various Help Desk Software apps you shouldn’t just analyze their list of features and provided pricing plans. Pay attention to the fact that the service must be adjusted to your requirements and company so the more flexible their offer the better. Find our which platforms are supported by BMC Remedy 9 and Folder HelpDesk and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a deal breaker for many firms.

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