What is better BMC FootPrints or LiveHelpNow? If you want an efficient Help Desk Software product for your enterprise you need to remember to evaluate several solutions. It doesn’t have to be complicated, and can be as easy as matching their functionalities in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can find BMC FootPrints’s overall score of 8.3 and compare it against LiveHelpNow’s score of 7.3; or BMC FootPrints’s user satisfaction level at 97% versus LiveHelpNow’s N/A% satisfaction score.
The comparison can help you spot the pros and cons of each program, and make up your mind on which one fits you requirements better. Beyond the rich features, the solution which is simple and intuitive is always the better choice.
We did our best to review all popular services that you can find out there, but among them these three deserved our special attention: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Please note that while both BMC FootPrints and LiveHelpNow may offer an excellent range of features every app could be created for a different company size. If you are analyzing various solutions you should pay attention to a company type they are catering to. Specific functionalities could scale up well for large enterprises but if you run a small or medium business it’s often more sensible to avoid paying for customized functionalities that you may never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
