BMC FootPrints
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident and problem management
- Visualization and reporting
- Knowledge management
- Mobile access
- Executive dashboards and business analytics
- Strong user community
Pricing Info
Pricing Info
Request a quote directly from BMC FootPrints to get more pricing details.
Integrations
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Cherwell Support
- Flycast
- Single Sign-On
- Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
Company Email
education@bmc.com
Contact No.
Company's Address
2103 CityWest Boulevard
Houston, Texas 77042
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic email notifications
- Customer registration control options
- Discussion forum
- Email interface
- Frequently Asked Questions (FAQs)
- FAQ access restriction
- Highly customizable
- Idea exchange portals
- Integration with your website
- Multilingual user interface
- Requests submission
- SSL security option
Pricing Info
CRMdesk offers a 14-day free trial and two editions:
Standard Edition: An entry level solution for small businesses
- 5 customer service reps: $49
- 10 customer service reps: $75
- 25 customer service reps: $149
- Unlimited customer service reps: $249
Professional Edition: A complete, turnkey solution for complex businesses
- 5 customer service reps: $75
- 10 customer service reps: $99
- 25 customer service reps: $199
- Unlimited customer service reps: $299
Features of both Editions:
- Unlimited amount of customers
- Free lifetime upgrade
- 24/7 customer support included
Integrations
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
Company Email
info@crmdesk.com
Contact No.
Company's Address
ForeSoft Corporation, 1644 RFD Long Grove, IL 60047, USA
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In the event you continue having doubts about which solution will work best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a sign of how popular each product is and how wide is its online presence. For example, in case of Facebook BMC FootPrints has 57065 likes on their official profile while CRMdesk profile is liked by 0 people.
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