What is better BMC FootPrints or ConnectWise Control? A good way to find the right Help Desk Software product for your business is to evaluate the solutions against each other. Here you can compare BMC FootPrints and ConnectWise Control and see their capabilities compared in detail to help you decide on which one is the better product.
Likewise, you can examine their overall ratings, such as: overall score (BMC FootPrints: 8.3 vs. ConnectWise Control: 9.0) and user satisfaction (BMC FootPrints: 97% vs. ConnectWise Control: 100%). Browse through their varying features and similarities and see which one outperforms the other. Likewise, think about what your business will be in years to come; will your company outgrow the app in the next couple of years?
We did our best to prepare reviews of all popular products that you can find on the market, but among them these three caught our special attention: .
EasyVista offers integration with the following business systems and applications:
Bomgar
Cherwell Support
Flycast
Single Sign-On
Jalasoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cisco, Marriot, Duke Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you pick a app that you believe will work best for your business you shouldn’t just focus on what experts have to say about it. Very often individual experience with the app may be different, depending on your own preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick impression of how actual users of BMC FootPrints and ConnectWise Control rate their contact with the service. Our system is based on complex analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a comprehensive and reliable picture of what other people think about each product. In this example BMC FootPrints has a total satisfaction rating at 97% while for ConnectWise Control 100% of users claim they had a positive experience with it.
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