What is better Bloomfire or HelpCenter.io? You can use our scoring system to give you a general idea which Knowledge Management Software product is more suitable for your company. For overall product quality, Bloomfire received 9.0 points, while HelpCenter.io earned 8.0 points. At the same time, for user satisfaction, Bloomfire scored 100%, while HelpCenter.io scored 96%.
Specifics of their characteristics, tools, supported platforms, customer support, etc. are provided below to help you get a more correct analysis. Don’t forget to choose only the tools your business requires to avoid wasting resources for tools that are unnecessary.
Users who don't have much time or need a Knowledge Management Software recommendation from our team may want to take a look at these top choices for the current year: ServiceNow Knowledge Management, Zendesk, Zendesk.
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
Every time you test different Knowledge Management Software apps you shouldn’t just study their features list and offered pricing plans. Consider that the solution must be adjusted to your needs and business so the more flexible their offer the better. Explore what OSes are supported by Bloomfire and HelpCenter.io and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a deal breaker for many companies.
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