Freshdesk Messaging
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Document and Content Management
- Forms Management
- Project Management
- HR and Employee Management
- Collaborative Workspaces
- Communication Sites
- Powerful and Easy Search
- News and Announcements
- Self Service Tools
- Mobility
- Business Reporting and Analytics
- Employee Directory
- Notifications
- Social
- Favorites
Pricing Info
Pricing Info
BizPortals 365 offers Standard, Special (non-profit, government, and educational), and volume-based Enterprise pricing. All packages are priced on a ‘per user per month’ basis, paid annually. Plans start from $5. These already include all BizPortals 365 features.
Contact the vendor for a quote and complete pricing information.
Integrations
Integrations
BizPortals 365 integrates with the following business systems and applications:
- OneDrive
- Microsoft Office 365
- SharePoint
- Microsoft Outlook
- Power BI
- Yammer
- Skype
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intranet and digital workplace solution for Office 365 and SharePoint. It is a simpler and easier way to organize and manage your company-wide documents and content, projects, forms, and overall communication and collaboration.
Company Email
bizinfo@bizportals.com
Company's Address
BizPortals Solutions
23191 La Cadena Drive #102
Laguna Hills, CA 92653
USA
BizPortals 365 Comparisons
Popular BizPortals 365 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
The solutions compared on this page are merely a small sample of our full Collaboration Software category and you should keep in mind that there might be more reliable services available. If you want to guarantee you make the wisest choice for your company we definitely encourage you to test more solutions first. It may also be a good idea to check out our top 10 Collaboration Software list to learn which solutions are currently the best ones and leaders in the market.
Page last modified