What is better Birdeye or Track-It!? To successfully find the most effective and productive Customer Support Software for your business, you should compare products available on the market. For example, here you can match Birdeye’s overall score of 9.0 against Track-It!’s score of 8.1. You can even review their general user satisfaction: Birdeye (97%) vs. Track-It! (100%).
In addition, you can review their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are improving your chances to select the right software for your requirements. It goes without saying you must understand your specific needs to realize which solution matches those needs.
We know that not all companies have enough time to examine a large number of various services, so we created a list of suggestions that you may find useful. Our top selections for the Reputation Management Software category are: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
It may not always be sufficient to just compare Birdeye and Track-It! against one another. Even though reliable features, pricing and user reviews are all crucial and should be considered when making a final decision, you should also check out the recognition and awards claimed by every service. Frequently a less dominant software may turn out to be an excellent choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that regardless of lesser market presence it’s a significant rival to the services that rule the market.
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