Zendesk Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Get metrics
- Post-metrics drilldown
- Retargeting visitors
- Digital channel measurement
- Social media marketing
- Social media monitoring
- Dashboard
- Demographics
- Competitive intelligence
- Real-time conversations
- Identifying brand advocates
- Customizable reports
Pricing Info
Pricing Info
Beevolve offers a seven-day free trial.
Starter: $19.95 /month
- Create your Account
- 5 social profiles
- 5 posts scheduled
- 1 RSS feeds
- Social ROI Measurement
- 1 search terms
- 10,000 conversations / month
- 1 user
- Email support
Pro: $99.95 /month
- Create your Account
- 5 social profiles
- 10 posts scheduled
- 2 RSS feeds
- Social ROI Measurement
- 4 search terms
- 100,000 conversations / month
- 3 users
- Priority Email support
Enterprise: $499.95 /month
- Create your Account
- 40 social profiles
- 100 posts scheduled
- 20 RSS feeds
- Social ROI Measurement
- 40 search terms
- 1,000,000 conversations / month
- 10 users
- Priority Email & Phone support
Large Enterprise: Customized quote
- Unlimited social profiles
- Unlimited posts scheduled
- Unlimited RSS feeds
- Social ROI Measurement
- Unlimited search terms
- Unlimited conversations / month
- Unlimited users
- Account Manager
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Comcast, Boxcar, University of Washington
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
One of the best Social Media Marketing, Monitoring and ROI Measurement platform for brands and agencies based on recent surveys.
Company Email
sales@beevolve.com
Contact No.
Company's Address
Beevolve Technologies 1275, 14th Cross, CMH Road, Indiranagar Bangalore, Karnataka 560038 India
Beevolve Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
support@zopim.com
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
Zendesk Chat Comparisons
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If you compare various Customer Support Software products you shouldn’t just look at their features list and available pricing packages. Consider that the app should be matching your work processes and team so the more flexible their offer the better. Find our what OSes are supported by Beevolve and Zendesk Chat and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a critical factor for many companies.
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