What is better BeAnywhere Support Express or Velaro? It’s easy to our scoring system to help you get a general idea which Help Desk Software product is better for your company. For overall product quality, BeAnywhere Support Express earned 7.2 points, while Velaro gained 8.7 points. Meanwhile, for user satisfaction, BeAnywhere Support Express scored 77%, while Velaro scored 91%.
Specifics of their unique elements, tools, supported platforms, customer service, plus more are provided below to give you a more precise analysis. Remember to purchase only the features that you need to avoid wasting cash for tools that are unnecessary.
Right now, the top solutions in our category are: .
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
In the event you are still having second thoughts about which app will work best for your company it may be a sensible idea to analyze each service’s social metrics. These metrics are usually a sign of how popular each product is and how extensive is its online presence. For example BeAnywhere Support Express Twitter profile has currently 351 followers. At the same time Velaro Twitter is followed by 1432 people.
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