What is better BeAnywhere Support Express or ProProfs Help Desk? It’s easy to our scoring system to give you a general idea which Help Desk Software product is will work better for your company. For overall product quality, BeAnywhere Support Express earned 7.2 points, while ProProfs Help Desk gained 8.5 points. At the same time, for user satisfaction, BeAnywhere Support Express scored 77%, while ProProfs Help Desk scored 100%.
Details about their unique elements, tools, supported platforms, customer support, and more are given below to give you a more accurate review. Keep in mind to choose only the features that you need so as not to waste resources for functions which are redundant.
We realize that not all businesses have the time to test a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the category are: .
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
You don’t want simply a wide array of features and flexible pricing packages from a popular Help Desk Software. Almost as significant as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about BeAnywhere Support Express or ProProfs Help Desk, or you run into a problem, or perhaps you’ll want to request a specific revision or functionality useful to your business you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a major asset if you are able to profit from individual training or at the very least an FAQ you can use.
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