Issuetrak

NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- One Click
- Firewall Friendly
- Multiple Connection Methods
- Compatibility with any Java-enabled device
- Compatible with Windows, OS, iOS, and Android
- No Administrative privileges Required
- Multi-Session Handling
- Windows UA Compatible
- Advanced Remote Desktop
- Auto Scale, Auto Scroll and Full Screen
- Service Monitoring
- Session Recording
- Tailor your support
- Groups and Departments
- Advanced Computer Management
- Instant Notifications
- Exclusive Link
- Website integration
- Admin Area Mobile
- FREE Remote Monitoring
- Multi-Monitor Navigation
- Blank Remote Screen
- Block remote keyboard and mouse
- Laser Pointer
- Powerful system shell
- File Transfer
- Detailed System Information Module
- Port Forwarding
- Reboot and Reconnect with autologon
- Install as a server
- Compatible with Windows TS/RDP
- Integrated VoIP conference
- Collaborative sessions with multiple technicians
- Share your screen with clients
- Pause or transfer sessions
- Run the console from a Terminal Server
- TCP Direct Mode
- Save time with keyboard shortcuts
- Wake-on Lan
- End-User Module
Pricing Info
Pricing Info
Business can avail of BeAnywhere Support Express in 4 different bundles.
Free
- 1 Tech
- Forever Free
- No Unattended Support
- 5 Sessions a day
- Mail Support
Lite ($29/month)
- 1 Tech
- Unlimited Sessions
- No Unattended Support
- Free Updates
- Full Support
Business ($79/month)
- 3 Techs
- 100 Agents per lic.
- 5 RMM Lite Licenses
- Collaborative Sessions
- Port Forwarding
Corporate ($599/12 months)
- 1 Tech
- 300 Agents per lic.
- 10 RMM Lite Licenses
- Premium Features
Integrations
Integrations
BeAnywhere Support Express supports the following integrations:
- BeAnywhere inSight
- BitDefender
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tech CL, POS Informatics, Softideia, Solunet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The best-in-class remote solution available on the market offering the industry's fastest protocol
Company Email
contact@beanywhere.com
Contact No.
Company's Address
Lote 1.07.1 Y
Alameda dos Oceanos
Parque das Nacoes, Escritorio
1990-208 Lisbon
Portugal
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Workflow & Task Management
- Email Notifications
- Installation & Upgrades
- Dashboard
- My Issues
- Knowledge Base
- Site Appearance
- Site References
- Issue, User, and Organization Fields
- Web-based Access
- Self-Registration
- Report Writer
- Searches and Saved Searches
Pricing Info
Issuetrak offers two licensing options, Team and Support plans, and two hosting options, Cloud or On-Premise. A free online demo is also available.
Cloud – Team Plan
- $27/agent/month
- $291/agent/year
Cloud – Support Plan (agents + free unlimited users)
- $79/agent/month
- $876/agent/year
On-Premises Subscription
- Teams: $160/agent
- Support: $478/agent
On-Premises Perpetual
- Team: $212/agent (one-time payment)
- Support: $1059/agent (one-time payment)
All plans and deployment options offer these features:
- 24/7 phone, chat, and email support
- Custom forms and form templates
- Unlimited issues
- Task management
- Omnichannel issue submission
- Notifications
- Mass issue handling
- Reporting
- Issue automation and workflows
- Dashboards
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, 3M, Verizon, Philips, UPS, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Company Email
info@issuetrak.com
Contact No.
Company's Address
249 Central Park Avenue
Virginia Beach, Virginia 23462
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All the data, facts and experiences that we offered in this comparison were collected from official vendor websites, advertising content available online, actual experience from real clients as well as our individual direct use of every service by a professional reviewer. We do our best to thoroughly study every solution, therefore we not only test it ourselves, but we also correlate our observations with opinions of other people from the B2B community.
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