What is better Balto or uContact? Getting the most effective Customer Support Software product is all about cross-checking different solutions and figuring out the top application for your specific needs. Our exclusive process will give you an instant look at the general rating of Balto and uContact. For overall quality and performance, Balto scored 8.0, while uContact scored 8.0. On the other hand, for user satisfaction, Balto earned 93%, while uContact earned 100%.
Below you can also look at their functions, terms, plans, etc. to see which software will be more suitable for your situation. One key element to assess is whether the app allows you to enable and disable permissions on various types of users to protect any confidential company data.
In case you you would like to quickly decide on the best Call Center Software according to our experts we suggest you check out one of these solutions: JustCall, Freshdesk Contact Center, Zendesk.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
No Customer Support Software will manate to cater to all the needs of a company. Even though core features of Balto and uContact are important you should also carefully study the integrations supported by a given product. In many cases you will already be making use of various kinds of B2B software in your company and it’s definitely more beneficial to choose products that integrate well with one another. That way you will be able to ensure a smooth exchange of information between your teams and apps, which can considerably reduce time spent on migrating between one product and the other.
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