What is better AzureDesk or EvantoDesk? Getting the best Help Desk Software product is all about evaluating numerous solutions and determining the top software for your specific needs. Our exclusive process will give you an instant look at the general rating of AzureDesk and EvantoDesk. For total quality and performance, AzureDesk scored 8.0, while EvantoDesk scored 8.0. On the other hand, for user satisfaction, AzureDesk earned 100%, while EvantoDesk earned 100%.
Below it's also possible to check their characteristics, terms, plans, etc. to determine what application will be more suitable for your company. One key element to evaluate is if the application can toggle on/off permissions on different types of users to limit the exposure of any critical company data.
Those of you who are pressed for time or need a Help Desk Software advice from our experts may want to take a look at these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Please pay attention to the fact that while both AzureDesk and EvantoDesk may provide a reliable array of features every product could be designed for a different business size. If you are analyzing various solutions you should pay attention to a business type they are aimed at. Specific functionalities might scale up effectively for big enterprises but if you run a small or medium business it’s often more sensible to stay away from paying for complex features that you may never use.
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