AVOXI Genius
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Voice
- Superior Call Quality
- Bring Your Own Carrier
- Unlimited Concurrent Calls
- Inbound & Outbound Calling
- International Numbers
Intelligent Routing
- Interactive Voice Response (IVR)
- Standard Call Controls
- Voicemail Transcription
- Call Conferencing (Three-Way)
- Call Blocking
- Agent-to-Agent Calling
- CRM Data Dips
- Callbar
- Call Controls
- Warm Transfer
- Automatic Call Distributor (ACD)
- Forward to Phone
- Ring Groups
- Call Queues
- Time-Based Routing
- Personalized Greetings
- Skills-Based Routing
Reporting & Analytics
- Customizable Reporting Thresholds (SLA)
- Customized Agent Dashboard
- Customized Daily Reporting
- Desktop Notifications
- Email Notifications
- Wallboards
- IVR Reporting
- Live Reporting
- Historical Reporting
Quality Management
- Call Scoring
- Call Barge
- PCI Compliant Call Recording Controls
- Call Recording
- Call Dispositions and Notes
- Call Monitoring
- Call Whisper
Agent Productivity
- Click-to-Call
- Screen Pops
Customer Support
- Onboarding Coach
- Knowledge Base
- Email Support
- 24/7 Phone Support
Pricing Info
Pricing Info
AVOXI Genius offers two subscription plans.
Genius Contact – $25 per user (Perfect for small and growing teams)
- Interactive Voice Response (IVR)
- Call Controls
- Automatic Call Distributor (ACD)
- Inbound & Outbound Calling
- 24/7 Phone Support
- Superior Call Quality
- Customized Reporting
- Unlimited Concurrent Calls
- Quality Management
- Advanced Reporting
Genius Enterprise – $50 per user (beta)
- All Genius Contact features
- Bring Your Own Carrier
- Salesforce Integration
- CRM Data Dips
- Screen Pops
Integrations
Integrations
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
- Salesforce
- Microsoft Dynamics
- Zoho CRM
- CRM solutions
- Two-Way Data Synchronization
- APIs and SDKs
- Reporting API
- Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Company Email
salesteam@avoxi.com
Contact No.
Company's Address
AVOXI
1000 Circle 75 Pkwy
Suite 500
Atlanta, GA 30339
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Subscribe using keywords and shortcodes
- Sign-up page
- Subscriber management and groups
- Spreadsheet import
- Mass texts
- Two-way SMS conversations
- MMS picture messaging
- Advanced mobile application (Android and iOS)
- Automatic replies
- Forward replies
- Text-in giveaways
- Drip campaign
- Scheduled SMS blasts
- SMS analytics
- SMS promotions (coupons, text-to-win contests)
- SMS surveys
- Message templates
- SMS personalization
Pricing Info
Mobile Text Alerts offers various plans depending on your needs. Its monthly flat fee requires no contracts and no set-up fees.
14-day Trial – $0
- 50 messages
- MMS picture messaging
- Drip campaigns
- 1 free keyword
- Unlimited subscribers
Starter – $24/month (billed annually)
- All features in Trial.
- 1,000 messages/month
- Texts rollover to the following month
- 2 free keywords
Standard – $43/month (billed annually)
- All features in Starter
- 2,000 messages/month
- 3 free keywords
Professional – $79/month (billed annually)
- All features in Standard
- 5,000 messages/month
- 4 free keywords
Plus – $124/month (billed annually)
- All features in Professional
- 10,000 messages/month
- 5 free keywords
Premium – $239/month (billed annually)
- All features in Plus
- 20,000 messages/month
- 6 free keywords
Enterprise – $499/month (billed annually)
- All features in Premium
- 50,000 messages/month
- 7 free keywords
Enterprise Plus – $899/month (billed annually)
- All features in Enterprise
- 100,000 messages/month
- 8 free keywords
The service provider also offers a Custom Plan if you want specific features and packages.
Integrations
Mobile Text Alerts can support over 2,000 integrations using its API. Some of these include:
- Zapier
- Salesforce
- Constant Contact
- Google Calendar
- Mailchimp
- Hubspot
- Slack
- Shopify
- ClickFunnels
- Wordpress
- Facebook Lead Ads
- Infusionsoft
- Calendly
- ActiveCampaign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Bryan Health, Aisin Seiki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An affordable and easy business SMS service that lets online enterprises reach customers in seconds. Designed for small and medium-sized businesses, it allows them to communicate with their clients through messaging.
Company Email
contact@mobile-text-alerts.com
Contact No.
Company's Address
Mobile Text Alerts
3224 S 76
Lincoln, NE 68506
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Almost as essential as functionalities and customer support level are pricing packages given by AVOXI Genius and Mobile Text Alerts. Even though pricing should not be a deciding aspect it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up every time your company grows. Be sure that you don’t opt for packages that have complex features that you won’t use and always make an effort to get in touch with the vendor directly as big companies can frequently benefit from more affordable prices. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to spend any money and provides you with a solid overview of what it’s like to work with AVOXI Genius and Mobile Text Alerts.
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